Ontario Gradually Reopens DriveTest Centres

Published on June 22, 2020

[HURON-BRUCE] — Local MPP Lisa Thompson has announced that Ontario's driver testing services provider, DriveTest, will begin to gradually...

For immediate release:

NEWS                                                              June 22, 2020

Huron-Bruce – Local MPP Lisa Thompson has announced that Ontario's driver testing services provider, DriveTest, will begin to gradually offer limited driver testing services in a staggered, phased approach across the province.

“My offices in Blyth and Kincardine have taken numerous calls and emails about the need to get this service back up and running,” Thompson said. “Like everything else, we will be reopening in a safe, and balanced way.”

Driver Examination services will be reintroduced in three phases until full services are restored this fall. Thompson said the gradual approach will ensure that strict protocols are in place to prevent the spread of COVID-19. This is part of the government's efforts to ensure that critical services are in place so people can return to work as Ontario reopens.

To reduce crowding and support new requirements for physical distancing, health checks and enhanced sanitation, most DriveTest centres will serve customers who want to take a knowledge test, exchange a driver's licence and apply for or upgrade a commercial driver's licence based on when they were born. 

People with birthdays between January to June will be allowed to visit a centre the first week of reopening and people with birthdays between July to December will have access to DriveTest services the following week:

Customer Birth Month Week # Dates
January to June Week 1 June 22-June 27, 2020
July to December Week 2 June 29-July 4, 2020
January to June Week 3 July 6-July 11, 2020

Access to DriveTest services will continue to alternate weekly until full services are restored.

Thompson said she has also heard complaints from several constituents about people going to the Clinton Drive Test centre from the GTA resulting in longer times for local residents to take road tests and receive other services. “I have discussed this with the Minister of Transportation and she is looking into the issue,” Thompson said.

The Ontario government has extended the validity of all Ontario driver's licences to keep people safe and reduce the need for in-person visits to ServiceOntario and DriveTest centres to contain the spread of COVID-19. No one will lose their licence due to COVID-19.

Phase 1
On Monday, June 22, all 56 full-time DriveTest Centres reopened for the following transactions:
  • G1 knowledge and vision tests
  • M1 knowledge and vision tests
  • Driver's licence exchanges
  • Out-of-province licences
  • Out-of-country licences (jurisdictions with reciprocal driver's licensing)
  • Out-of-country licences (non-reciprocating jurisdictions)
  • Commercial driver's licence applications and upgrades
  • Knowledge tests
  • Vision tests
  • Medical report submissions
  • Criminal Record and Judicial Matters (CRJM) Check or equivalent document submissions
  • School Bus Driver Improvement Course certificate submissions
  • New Entrant Education and Evaluation Program (NEEEP)/ Commercial Vehicle Operator's Registration (CVOR) Test
  • Commercial road tests (Class A, B, C, D, E, F and Z) at 28 locations across Ontario:
  • Barrie, Belleville, Brampton, Brantford, Burlington, Chatham, Clinton, Cornwall, Downsview, Guelph, Hamilton, Hawkesbury, Kitchener, Kingston, Lindsay, London, Newmarket, Oshawa, Orangeville, Orillia, Ottawa Walkley, Peterborough, Sault Ste Marie, St. Catharines, Simcoe, Sudbury, Thunder Bay and Timmins
Phase 2
 Starting on Tuesday, August 4, the following services will be available:
  • Road-testing for G2 driver licences
  • Road-testing for all motorcycle licences
  • Commercial driver road testing will expand to the remaining 22 DriveTest locations across Ontario that road test commercial drivers. 
  • Part-time Travel Point locations will resume driver examination services as locations become available for the public's use.
Phase 3
Starting on Tuesday, September 8, all DriveTest centres and Travel Point locations will be fully operational, including G road-testing services.

Ontario will work with the service provider and with public health officials to ensure that the above dates are appropriate depending on the ongoing COVID-19 outbreak. 

New Health and Safety Protocols
To protect the safety of Ontarians, DriveTest will also require customers to wear face coverings inside centres and during road tests, sanitize their hands when they enter the building and undergo temperature checks before road tests.

All DriveTest staff will wear personal protective equipment when serving customers. Driver examiners will also be equipped with face shields, sanitizer packages and seat covers when conducting road tests.
 

30


Media contact: Nicko Vavassis,
Nicko.Vavassis@ontario.ca